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Shipping Policy

A legal disclaimer

All shipping timeframes provided by Salty Souls Decor are estimates only. While every effort is made to ensure timely delivery, Salty Souls Decor is not liable for delays caused by postal services, courier companies, or customs processing. Once an item has been dispatched, responsibility for transit rests with the carrier. Salty Souls Decor takes care to package all artworks securely; however, we are not responsible for damage that occurs during shipping unless required under Australian Consumer Law. International customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities.

Shipping Policy 

At Salty Souls Decor, we take care to ensure that every artwork is packaged securely and shipped with attention to detail. Please read the following policy regarding shipping within Australia and internationally.

Domestic Shipping (Australia)

  • Shipping is included in the artwork price for all orders within Australia.

  • All canvas artworks are shipped rolled in protective tubes, without pine stretcher frames, to ensure safe and cost-effective delivery.

  • If you would like your artwork shipped stretched on its original pine frame, additional postage costs will apply (this can be upwards of AUD $60 depending on size and destination). Please contact us prior to purchase to arrange a quote.

International Shipping

  • International orders are also shipped rolled in protective tubes, without pine stretcher frames.

  • An additional flat-rate shipping fee of AUD $36 applies to all international orders.

  • If you would like your artwork shipped stretched on its original pine frame, please note that additional shipping fees will apply (typically upwards of AUD $96 depending on size and destination). Contact us prior to purchase for a custom shipping quote.

Processing & Delivery Times

  • Orders are typically processed and dispatched within 5–7 business days.

  • Delivery times vary by location. Domestic orders usually arrive within 5–10 business days. International orders may take 2–6 weeks, depending on the destination and customs clearance.

  • Tracking details will be provided once your order has been shipped.

Packaging

  • All artworks are carefully packaged to ensure they arrive in perfect condition.

  • Rolled canvases are shipped in sturdy protective tubes. Framed or stretched works (if arranged) are securely wrapped and boxed.

Customs & Duties (International Orders)

  • Please note that international customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

Salty Souls Decor is not responsible for delays caused by postal services, courier companies, or customs clearance. All timeframes provided are estimates only.

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